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Eye-Pal SOLO should process only one command at a time.
When Eye-Pal SOLO is starting up, make sure that there is no
document on the base and that the ABiSee logo is not covered.
When placing a document on the SOLO base, keep the text flat and
make sure there are no obstructions blocking the camera’s view of the
text (including your hands).
Make sure that a document is moved completely off the Eye-Pal
SOLO before placing another document onto it.
Troubleshooting
The Eye-Pal SOLO is trouble free most of the time due to its simple, yet
effective design. However, if you encounter a problem, here are some tips:
1.If Eye-Pal SOLO freezes up, stops responding to your commands or is
acting abnormally, please hold the red triangle button on the front
panel for several seconds. You will hear “Restarting”. This process does
not restart the device itself, just the software.
2. If this doesn’t solve the problem, turn off the device and then power it
back on by pressing the green round button on the front panel.
3.If the problem persists, please call your local distributor or ABiSee, Inc.
customer service professionals.
Important Notes
The Eye-Pal SOLO is programmed to correct itself and will restart on its
own, if necessary. If this occurs, wait a moment before using it again.
DO NOT REMOVE the ABiSee logo from the center of the top panel of
the Base. This logo allows the camera to recognize when a document is
placed onto the device. Without the logo, the device will malfunction.
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